AI Agents & MCP

Give AI agents the power to search, sell, and service live travel.

Connect Tripklik's live flight and hotel services to your customer channels, employee tools, and approved AI applications — under your suppliers, prices, permissions, and approval rules.

Your travel assistantLive Tripklik tools
  • Live flight and hotel inventory
  • Your suppliers and direct contracts
  • Your pricing and commercial rules
  • Customer approval before sensitive actions
  • Human handover when needed
  • Complete activity history

From conversation to operation

Turn a conversation into a real travel operation.

The AI does not answer from generic travel information. It uses approved Tripklik tools to search current inventory, apply your business rules, and work with actual booking data.

Move from conversation to booking — without removing customer control.

The AI can compare suitable options, explain prices and conditions, recommend relevant additions, and prepare the booking. Sensitive actions remain behind explicit confirmation, approval, or secure payment steps.

  • Relevant additions offered in context
  • Price re-checked before confirmation
  • Customer confirms; payment stays secure

Create more valuable journeys while keeping the customer in control.

The AI cannot charge, issue, confirm, cancel, void, or refund without the required confirmation and platform permissions.

See capabilities

What it can recommend

  • Blue Ribbon Bags protection
  • Destination eSIM plans
  • Additional baggage
  • Travel insurance
  • Airport transfers
  • Other available travel services

The AI has prepared this journey

  • Flight · DXB → ISTSelected by the customerAED 1,180
  • Hotel · 3 nightsSame city and dates+ AED 1,740
  • Baggage protectionOffered because bags are checked+ AED 70
  • Türkiye eSIM · 5 GBSuggested for the destination+ AED 45
Order valueAED 1,180
Before booking

The AI revalidates with the supplier so the customer confirms a price that still exists.

Give your team answers without moving between every screen.

The same travel tools can help booking, operations, finance, and customer-service teams retrieve information, understand conditions, identify urgent work, and prepare the next action.

  • Booking, operations, service and finance
  • Answers drawn from your live data
  • Employee judgement stays in charge

Reduce navigation and information-search time while preserving employee judgement.

The assistant does not replace travel expertise or resolve supplier disputes on its own.

See capabilities

Where it helps internally

Employees can ask the assistant to:

  • Find an order
  • Summarise a booking
  • Review a ticketing deadline
  • Explain fare rules
  • Check a hotel cancellation policy
  • Draft a customer response
  • Retrieve payment information
  • Review wallet and credit activity
  • Prepare a cancellation request
  • Compare available travel options
  • Identify bookings requiring attention

“Find the best refundable option for this customer and explain the baggage difference.”

  • Suitable optionsSaudia 09:15 · flynas 11:40 · Emirates 14:05
  • Price comparisonSAR 1,240 · SAR 980 · SAR 1,410
  • Baggage2×23kg · 1×20kg (extra 20kg = SAR 120) · 2×23kg
  • RefundabilitySaudia and Emirates refundable with a fee; flynas fare is non-refundable

The agent chooses — the assistant lays the comparison out.

One controlled travel layer behind every approved AI experience.

Tripklik exposes approved travel tools through MCP so different AI applications can use the same inventory, pricing, permissions, booking controls, and operational history.

  • One set of tools, many experiences
  • Each experience gets its own boundaries
  • No duplicate supplier integrations

Introduce new AI experiences without duplicating supplier and booking integrations.

See capabilities

Behind every AI experience

  • AI agent on your website
  • AI assistant inside your mobile application
  • Internal assistant for employees
  • AI tools for partner agencies
  • Corporate travel assistant
  • Approved third-party AI applications
Tripklik platform
  • Flights
  • Hotels
  • Additional products
  • Bookings
  • Customers
  • Wallet and credit
  • Pricing rules
  • Permissions

AI agent on your website

Can do

    Boundaries

      The technology underneath

      What MCP adds

      Model Context Protocol gives approved AI applications a standard way to discover and use Tripklik travel tools. Instead of building a different custom integration for every AI experience, your business can control those tools through one connected platform.

      1. Choose the experience

        Decide whether the AI serves customers, employees, partners, or corporate travellers.

      2. Assign tools and controls

        Choose the available products, suppliers, prices, permissions, approvals, and accessible data.

      3. Test and launch

        Validate search results, booking safeguards, security, handover, and operational behaviour before enabling production use.

      Show, don't tell

      What can your AI do with Tripklik?

      Four requests a customer or a colleague might actually make, and what comes back — including the one the AI should hand to a person.

      Trust and control

      Useful automation with clear boundaries.

      Can happen immediately

      • Ask follow-up questions
      • Search permitted inventory
      • Compare options
      • Explain approved information
      • Retrieve non-sensitive assigned data

      Requires confirmation or approval

      • Hold a booking
      • Confirm a hotel
      • Issue a ticket
      • Begin a payment
      • Cancel or void
      • Request a refund
      • Access protected customer data

      Requires a human

      • Supplier dispute
      • Complex fare change
      • Failed payment investigation
      • Exceptional refund case
      • Special passenger requirement
      • Any action outside the AI's assigned tools

      Around every request

      • Authenticated connection
      • Role and tool permissions
      • Customer consent
      • Sensitive-data masking
      • Request and response history
      • User and channel identification
      • Access revocation
      • Rate and usage controls

      The AI provides another interface to Tripklik. It does not bypass your commercial, financial, security, or operational controls.

      For the technical reader

      One request, from travel question to controlled action

      Tool schemas, full request and response payloads, authentication and client configuration live in the documentation — this is the shape of a single exchange.

      From your website agent, your app, an employee tool, or an approved AI application.

      User: "Direct flight Dubai to Cairo Thursday, two of us."

      From AI use case to controlled production experience

      A successful AI channel needs more than a connection.

      Tripklik works with your team to define the use case, select the right tools, configure business rules, test sensitive actions, prepare human handover, and improve the experience after launch.

      1. Design

        Define the audience, problems to solve, available products, desired actions, and human-support model.

      2. Configure

        Assign suppliers, pricing, tools, permissions, approvals, accessible information, and protected actions.

      3. Test and launch

        Validate travel results, missing-information questions, price revalidation, booking approval, secure payment, error behaviour, and human escalation.

      4. Monitor and improve

        Review failed requests, handovers, tool usage, booking outcomes, customer questions, and opportunities to improve the AI experience.

      Show us the AI travel experience you want to build.

      In a working session, we will review your customers, employees, suppliers, booking workflows, commercial rules, and approval requirements — then demonstrate how Tripklik can support the right AI experience.