We start with the operation
We look at how your teams sell, book, issue, reconcile, and support customers before deciding how the technology should be configured.
About Tripklik
Technology built for the business of travel.
Tripklik helps travel agencies replace disconnected systems and manual work with one platform for selling, operating, and growing — supported by people who understand the travel business behind the technology.
- Founded in Cairo in 2010
- Registered in Dubai Silicon Oasis, UAE
- Working with travel businesses across the Middle East and Europe
- Experience across B2C, B2B, corporate, API and supplier operations
Why we built Tripklik
Travel agencies should not need to build an airline-sized technology team to compete online.
Tripklik began with a practical belief: independent and growing travel businesses should have access to serious booking, distribution, payment, and operational technology without connecting and maintaining every system themselves.
The platform has evolved around the problems agencies face every day — supplier differences, changing prices, ticketing deadlines, credit exposure, payment reconciliation, customer service, and the pressure to sell through more channels.
Before Tripklik
- Multiple supplier portals
- Manual booking and follow-up
- Disconnected sales channels
- Pricing rules applied inconsistently
- Limited visibility across customers and transactions
- Technology vendors disappearing after launch
With Tripklik
- Connected content and operations
- Shared pricing and commercial controls
- Multiple channels using one platform
- Central booking and financial history
- Clear permissions and traceability
- An ongoing technology relationship
Travel experience behind the technology
We understand that a booking is only the beginning.
Travel technology must continue working through revalidation, payment, ticketing, supplier confirmation, changes, cancellation, refunds, reconciliation, and customer support. Tripklik is designed around that complete operational journey.
Customer or agent searches
The request arrives from a website, an app, an agent, a partner or an AI channel and reaches the connected suppliers.
Teams involvedSalesBooking
Price and availability are revalidated
The chosen option is re-checked with the supplier before anyone commits to it.
Teams involvedBookingTechnology
Booking is created or held
A hold buys the customer time where the supplier allows one; otherwise the booking is created directly.
Teams involvedBookingOperations
Payment or credit is checked
Customer payment, agency wallet or approved credit is verified before a chargeable action goes ahead.
Teams involvedFinanceOperations
Ticket or voucher is issued
Issuance follows the supplier’s rules and the permissions you granted to the user doing it.
Teams involvedOperationsFinance
Documents are delivered
Tickets, vouchers and confirmations reach the customer through the channel they booked on.
Teams involvedOperationsCustomer support
Service continues after booking
Changes, cancellations, refunds and questions are handled against the same record.
Teams involvedCustomer supportOperations
Financial and operational history remains traceable
Who did what, when, and how the supplier responded stays available for reconciliation and disputes.
Teams involvedFinanceTechnology
The platform is shaped by how travel businesses actually operate — not only by what happens during checkout.
How we work
A partner before launch, during launch, and after launch.
Tripklik does not treat go-live as the end of the project. We work with each customer to understand the business, configure the agreed operation, prepare teams, support launch, and continue improving the platform relationship as requirements change.
Understand the business
Review how the agency sells and operates today, and where it wants to grow.
See what each stage covers
- Current suppliers
- Products and markets
- B2C and B2B channels
- Pricing model
- Payments
- Wallet and credit
- Booking and support workflows
- Existing technology
- Growth priorities
Configure and integrate
Prepare the agreed platform setup around that business model.
See what each stage covers
- Supplier connections
- Products and content
- Pricing rules
- Payment methods
- Users and permissions
- Sales channels
- API or MCP connections
- Operational workflows
Test, train, and launch
Prove the operation works before it carries real customers.
See what each stage covers
- Workflow testing
- Booking scenarios
- Financial scenarios
- Team training
- Launch preparation
- Production readiness
- Initial go-live support
Operate and grow
Keep the platform moving with the business after go-live.
See what each stage covers
- Issue investigation
- Supplier and technical escalation
- New users or partners
- New channels
- New supplier connections
- Product updates
- Operational improvement
- Future development
What makes the relationship different
Four things we hold to.
We adapt to the commercial model
Suppliers, markets, prices, credit, payments, permissions, and channels differ between agencies. The platform is configured around the agreed business model.
We explain the boundaries
Supplier capabilities, airline rules, payment processes, and implementation responsibilities must be clear. We avoid promising an operation that the underlying provider does not support.
We stay involved
When a booking, payment, supplier connection, or workflow needs attention, the relationship continues through the agreed operational and technical support process.
The people behind Tripklik
Travel, product, technology, and support experience in one team.
These are the functions an agency works with through a Tripklik relationship. Named profiles and photographs are added here once the team has approved them.
Founder and leadership
Owns the commercial relationship and the direction of the platform.
Product
Decides how travel workflows become platform capability, and what comes next.
Travel operations
Brings booking, ticketing, supplier and back-office practice into the product.
Implementation and customer success
Configures the agreed setup, prepares the teams, and runs the launch with you.
Technology
Builds and runs the platform, the supplier connections and the integrations.
Support
Investigates operational issues and coordinates supplier and technical escalation.
“We built Tripklik because travel agencies needed more than a website. They needed the connected technology and operational support required to compete, serve customers, and keep growing.”
Our journey
Built through years of travel and technology experience.
- 2010
Founded in Cairo
Tripklik began with a focus on making serious online travel technology more accessible to travel agencies.
- 2012
International travel experience
The company expanded its exposure to international travel distribution and more complex booking operations.
- 2020
Renewed focus on agency digital transformation
Tripklik focused more deeply on helping established travel agencies compete through practical digital sales and operational technology.
- 2023
Dubai presence
Tripklik established its presence in Dubai Silicon Oasis to support growth across the region.
- Today
One connected travel platform
Tripklik supports agreed combinations of supplier connectivity, B2C, B2B, mobile, payments, API distribution, AI channels, and travel operations.
Experience put to work
What partnership with Tripklik changes.
A regional travel agencyB2C website and agent network
- Before
- Web bookings and sub-agent requests were handled in separate systems, with manual follow-up on both sides.
- What Tripklik implemented
- B2C sales, agent access, connected flight content, payments, wallets, and booking management on one platform.
- After
- Sub-agents book themselves within the prices and credit the agency sets, and the team follows every booking in one place.
A corporate travel-management companyCorporate travel
- Before
- Corporate requests, approvals, and policy checks moved by email between travellers, agents, and finance.
- What Tripklik implemented
- Company policies, approvals, traveller profiles, and reporting inside a controlled booking flow.
- After
- Approvals happen inside the booking flow instead of email chains.
Customer names are withheld until each customer approves publication. Results are described, not measured — verified metrics are added only with the customer's written approval.
Direct connections to the GDSs, airlines, consolidators and bedbanks you already sell
Our mission
To give travel businesses the technology, control, and support they need to compete digitally and grow on their own terms.
- Practical technologyBuilt for the way agencies actually sell and operate.
- Commercial controlYour suppliers, your prices, your permissions.
- Long-term supportA relationship that continues after go-live.
Build the next stage of your travel business with people who understand the operation.
Tell us how your agency works today — your suppliers, channels, payments, team, and growth plans. We will show how Tripklik can support the business and what working together would involve.